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Episode 37


October 17, 2023

How NetApp is Redefining the Customer Experience with Product Analytics

Learn how NetApp uses product analytics to provide a better customer experience

Product analytics offers a transformative opportunity for companies to elevate the customer experience and offer a way to proactively understand customer behavior. This personalized understanding allows companies to tailor their product offerings, provide targeted recommendations, and streamline customer journeys, resulting in a more engaging, satisfying, and loyalty-inducing customer experience. Effective product analytics is a comprehensive strategy to proactively manage support and promote customer success.

NetApp, a leading global company specializing in hybrid cloud data services, helps enterprises build a simple and secure way to drive innovation wherever their data and applications live. The customer experience is a core driver within NetApp’s portfolio of solutions offering.

Join Aaron Sims, Technical Director at NetApp as he shares his experience building out a unified access layer for product analytics with Dremio.

In this episode, you will learn:

  1. NetApp’s journey to unified analytics with Dremio’s phased approach for Hadoop modernization
  2. How a unified access layer makes data easier to discover and explore for your end users without data duplication
  3. Ways to maximize your existing infrastructure investments for improved ROI and lower TCO with Dremio.

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